Terms of Use

Who we are#

Wity is a product of AlphaNimble Technologies LLP (“we”, “us”, “our”), a limited liability partnership registered in India, at No 114/1, 5th Floor, Sai Complex, Mahatma Gandhi Road, Ashok Nagar, Bengaluru, Karnataka 560001, India. You can reach us at wity@alphanimble.com.

Definitions#

• Service: the Wity model and API, the Playground, the console, the website and the documentation.
• Inputs: what you send to the Service, such as state, instructions, options, levels and images.
• Outputs: what the Service returns for your Inputs, such as answers, probabilities, thoughts and generated text. Inputs and Outputs together are your Content.
• Account: your console account and the organisation it belongs to, including its API keys.
• Credit: the prepaid balance in your Account that API usage is charged against.

Who can use Wity#

• You must be at least 18 and able to form a binding contract.
• The Service is for developers and businesses. It is not a consumer product.
• You may not use the Service if you are in, or ordinarily resident in, a country or region under comprehensive sanctions, or if you are named on a sanctions list that applies to us or to you.
• On-premises deployments, committed volume and enterprise support are covered by a separate written agreement.

Your account and API keys#

• Give us accurate details when you sign up, and keep them current.
• Keep your API keys secret. Do not put them in public code or client-side apps.
• You are responsible for all use made with your Account and keys, including charges, until you revoke a key. Tell us promptly if a key is exposed.
• We may revoke or suspend a key that appears exposed or misused. We will tell you when we do.

Your content#

• You keep all rights to your Inputs. As between you and us, you own the Outputs, and we assign to you any rights we have in them.
• You give us permission to process your Content only as needed to provide, secure and bill the Service. We do not use your Content to train or improve models, and we do not log it or write it to disk. Our Privacy Policy and Data Retention Policy explain the details.
• Outputs are generated by a model and may not be unique. Other users may receive similar Outputs, and your rights do not extend to theirs.
• You are responsible for your Inputs. You must have all rights, notices and consents needed to send them to us, including for any personal data in them.
• When your Inputs contain personal data, you are the controller of that data and we process it on your behalf. A data processing agreement (DPA) is available on request.

Sensitive data#

You may send sensitive data, such as health, biometric, financial or government identity data, at your own risk. If you do, you are responsible for having a lawful basis and any consent it needs, and for meeting the rules that apply to it. The Service is not certified under HIPAA, PCI DSS or similar regimes, and we do not sign business associate agreements. Do not send payment card numbers or passwords.

Acceptable use#

You agree not to:

• Break the law or infringe anyone's rights, or help others do so.
• Use Wity to make decisions with legal or similarly significant effects on people (for example about credit, employment, housing, insurance, education or access to essential services) without meaningful human review.
• Use Wity without human oversight where an error could cause death, injury or serious damage, for example in medical diagnosis or treatment, emergency response, weapons, or the control of critical infrastructure or vehicles.
• Build surveillance, discrimination, harassment, fraud, spam or malware with the Service.
• Send content that sexualises minors, promotes terrorism or violent extremism, or that you have no right to share.
• Present Outputs as written or decided by a person where that would deceive someone.
• Probe, scan or test the Service's security, except as described under Reporting security issues below, or get around rate limits, quotas, credit checks or access controls.
• Open more than one account to get extra free credit, or to get around limits or a suspension.
• Copy the website or documentation in bulk to build a competing service. Fetching the docs with tools or AI agents, including wity-for-agents.md, is fine.
• Overload or disrupt the Service, or share, sell or resell API keys or access without our written agreement. Platforms that have that agreement, such as API marketplaces, may resell access on its terms.
• Try to extract the model, its weights, prompts or training data, or use Outputs to train, fine-tune or distil any machine learning model.

We may investigate suspected breaches using the operational records described in our Privacy Policy. We may suspend access that breaks these rules or puts the Service or other users at risk, and will tell you why when we can.

Reporting security issues#

If you find a security vulnerability, email the details to wity@alphanimble.com. We will not take action against good-faith research that tests only your own account, does not access other people's data, does not disrupt the Service, and is not disclosed publicly before we have had a reasonable chance to fix it.

Outputs and your responsibility#

Wity is a statistical model and can be wrong. Its probabilities are model scores, not measured likelihoods or guarantees. You decide how to act on Outputs: use the probability on each decision to choose when to act and when to escalate, validate generated text before it touches anything important, and keep a human in the loop where mistakes would be costly. You are responsible for decisions you or your systems make using Outputs.

Access through other platforms#

You may reach Wity through a platform we have an agreement with, such as an API marketplace. In that case, the platform is our customer. Its own terms cover your account, billing, refunds and support with it. The acceptable use rules above still apply to your use of Wity, and we may ask the platform to stop requests that break them. What the platform does with your data is covered by its own privacy policy.

Fees, credit and taxes#

• Usage is charged at the rates on our pricing page or in your written agreement with us, based on the input tokens the API reports in usage.input_tokens. Failed calls are not charged.
• Credit is prepaid in US dollars and bought by card through our payment processor, Razorpay. Credit is added to your balance as soon as the payment is confirmed.
• The free sign-up credit has no cash value, cannot be transferred and expires 48 hours after sign-up. Credit you buy does not expire while your Account is open.
• A call is charged after it runs, so your balance can dip slightly below zero. You owe that amount, and it is taken from your next top-up. When your balance is zero or less, the API returns 402 until you add credit.
• Prices do not include taxes. You are responsible for any taxes that apply, such as GST, VAT or withholding tax, other than taxes on our income.
• We will give at least 30 days' notice before raising prices. Credit you have already bought is used at the rates in force when each call runs.
• If you think a charge is wrong, tell us within 30 days of the charge. We will check it against our records and correct any error.
• Refunds are covered by our Refunds and Cancellation Policy. If you start a chargeback without contacting us first, we may suspend your Account while it is resolved.

The Playground#

The Playground is part of the console, so you need an account to use it. Its runs are charged to your Credit like API calls. It is rate-limited, may change or go offline at any time, and is not for production or automated use. Use the API for that.

Preview features#

Some features are marked as preview, beta or coming soon. They may change, stop working or be withdrawn without notice, and are provided without any commitment about availability or results.

Availability, limits and support#

• We work to keep the Service available, but we do not promise any level of uptime or speed unless a written agreement says so.
• Each API key has rate and concurrency limits, described in the docs. We may change them to protect the Service.
• After a period without traffic, the API may take a few minutes to start. During that time it returns 503 with Retry-After.
• The status page is for information only.
• Support is by email, on a best-effort basis.

Our rights#

We own the Service, including the model, software, documentation, website and the Wity name and marks. These terms give you a limited, non-exclusive, non-transferable, revocable right to use the Service as described here. They do not give you any other rights in it. If you send us feedback, we may use it freely and without obligation to you.

Changes to the Service#

We improve the Service often. We may add, change or remove features. For changes that break the public API, we will give reasonable advance notice in the docs or by email.

Suspension and termination#

• You can stop using the Service at any time and ask us to close your Account.
• We may suspend or close your Account if you materially breach these terms, if you do not pay what you owe, if the law requires it, or if we discontinue the Service. Where we can, we will give notice first.
• When an Account closes, its API keys stop working. What happens to unused Credit is set out in our Refunds and Cancellation Policy. What happens to your data is set out in our Data Retention Policy.
• Sections that by their nature should survive termination survive it, including fees owed, your content, our rights, disclaimers, limitation of liability, indemnity, and law and disputes.

Disclaimers#

Except as expressly stated in a written agreement with us, the Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement and that the Service or its Outputs will be accurate, uninterrupted or error-free.

Limitation of liability#

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the fees you paid us in the 12 months before the claim and US$100. Nothing here limits liability that cannot be limited by law, such as liability for fraud.

Indemnity#

You will defend and indemnify us against third-party claims, and the resulting losses and reasonable costs, arising from your Inputs, your use of Outputs, or your breach of these terms. We will tell you promptly about any such claim, let you control its defence and settlement, and give you reasonable help at your cost. You may not settle a claim in a way that admits fault for us without our consent.

Events outside our control#

Neither of us is liable for a failure or delay caused by events beyond reasonable control, such as natural disasters, war, government action, power or network failures, or outages at our hosting or payment providers. This does not excuse paying for usage already received.

Export controls and sanctions#

You will comply with the export control and sanctions laws that apply to you and to your use of the Service. You will not let anyone use the Service in breach of them.

Law and disputes#

• These terms, and any dispute about them or the Service, are governed by the laws of India.
• Before starting any proceedings, please email us and give us 30 days to try to resolve the dispute in good faith.
• If it is not resolved, the courts at Bengaluru, Karnataka, India have exclusive jurisdiction. Either of us may still seek urgent interim relief in any court that has jurisdiction.
• If the law where you live gives you rights that cannot be waived by contract, nothing in these terms takes them away.

Notices#

We send notices to the email address on your Account, and they count as received when sent. You can send us notices at wity@alphanimble.com, or in writing to AlphaNimble Technologies LLP, No 114/1, 5th Floor, Sai Complex, Mahatma Gandhi Road, Ashok Nagar, Bengaluru, Karnataka 560001, India. You agree to receive contracts, notices and receipts electronically.

Changes to these terms#

We may update these terms. We will post the new version here with a new date. For material changes, we will email account holders at least 30 days before they take effect, unless the change is needed sooner to comply with the law or to stop abuse. If you keep using the Service after a change takes effect, you accept it. If you do not agree, you can stop using the Service and close your Account.

General#

• These terms, together with the policies they link to and any written agreement with us, are the entire agreement between you and us about the Service. Where they conflict, a signed written agreement comes first, then these terms, then our policies.
• If part of these terms is unenforceable, the rest still applies. Not enforcing a term is not a waiver of it.
• You may not assign these terms without our consent. We may assign them to an affiliate or to a successor in a merger, acquisition or sale of the Service, and we will tell you if we do.
• We are independent contractors. Nothing here creates a partnership, agency or employment relationship.
• No one other than you and us has rights under these terms.
• These terms are written in English. If we provide a translation, the English version controls.

Questions about this page? Write to wity@alphanimble.com.